Clinic comedy

Yesterday was my second day in the third clinic in this system and the day went a bit sideways. I am in seeing a person with their spouse. We are all masked because this is a sick visit. I try to wear a mask for all the visits but occasionally take it off if someone really can’t hear me. I go to wash my hands. The sink is small and turns on by a motion sensor. It is supposed to turn itself off. It goes on but then will not turn off and is loud. I send a quick message to the clinic director after flailing at it a bit. Why a message? The cabinet under the sink is locked, so I can’t turn the water off. With my patient slightly deaf and masks and loud water, I finish the visit trying to yell things. Ridiculous and embarrassing but funny. The patient and spouse are older and know that things break. They are not upset. The clinic director arrives, has her try at flailing at the sensor, unlocks the cabinet and turns the water off.

I shake hands with my patient and they and their spouse leave. We are in room three. I go in room 4 to wash my hands, since my patient was blowing their nose, and guess what? Yes, the water turns on and won’t turn off. I get the clinic manager. “I broke the second sink. How about I go home now?”

She laughs. “I will put in a ticket for maintenance.” She unlocks the room 4 sink and turns it off. Now we have two rooms out of commission!

I am covering for Dr. X. “See, this just shows that I wash my hands and Dr. X didn’t.” Not really. Dr. X has been out for a month already.

“Maybe it’s because they haven’t been used in a month,” says the medical assistant. We shut down those two rooms and I go into room 2 with some trepidation. The sink does not break.

Maintenance show up early afternoon and replaces the sink sensor batteries in room 3 and 4. They work just fine after that. It turns out that there are two other sinks not working, but there are patient visits going on, so maintenance will come back. The alcohol hand sanitizer makes my hands itch, so I prefer soap and water.

Isn’t technology great? Except when it breaks. I felt silly and helpless, since I was in a brand new place and the cabinets were locked!

I admonish all the doctors, do wash your hands! Even if the sink batteries need to be replaced more often.

For the Ragtag Daily Prompt: admonish.

Batter batter

Right now the nuisance in clinic is not a bat or a batter but a battery. I have a hospital issued laptop from last April. I had a day of orientation and one day that they walked me through the electronic medical record. I absorbed about ten percent of what they said. One day is silly, it should be broken up over the orientation, over three days or more, but places do not do that. Anyhow, Friday afternoon I was done and supposed to see patients on Monday, with support.

I wandered back from the IT office to the HR office. “Um, I’m supposed to have a laptop. Is it already at the clinic?” HR didn’t know. They called the clinic. Nope, IT was supposed to issue me one. We went to IT together. IT was in the middle of a massive update. No one had remembered that I needed a laptop. They “found” one and set up my program. This all took another hour.

Months later we were on the phone with IT and I had to say the name of the laptop. “Oh,” said the IT person. “THAT’S where my laptop went.” I was issued an IT one, not a provider one. I don’t care, do I?

Except, the battery is old. I guess the laptop is “old” too, but it works. So far. However, the battery won’t last even through a morning now. I put in a ticket to IT about a month ago and a battery is on order “because that’s an old one, we don’t have those in stock”. I plug it in to the desk top in the office, but we run two or three exam rooms and it’s awkward and a nuisance to plug in and unplug in each room. I leave the cord in one room and cross my fingers.

Yesterday someone from IT shows up right before my last patient and takes the back off my laptop. Except the battery he’s brought doesn’t fit. He has to put it all back together. I laugh, because it’s kind of ridiculous. He does leave me a second charging cord, so now I have ones for two rooms. The risk is that I will forget and walk away with it plugged in and drop it. Of course, then I might be issued a “new” laptop.

That is the present silly mildly annoying nuisance at work.

For the Ragtag Daily Prompt: nuisance.

The picture is from the Saturday parade, a tree on a distant roof.